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okbjjee handles your account data, payment records and device activity with a clear, documented approach — so you always know what we hold, why we hold it, and how to act on it. Access to our platform depends on your local law and eligible regions.
When you create an account with us, we collect the details you submit — your name, contact information, and the payment method you register, whether that is Rocket, Upay or another supported wallet. We use this information to verify your identity, process transactions and maintain accurate account records. Your deposit and withdrawal history is retained as part of your account file; this record is what we reference when you contact support or raise a query about a payment. We also collect technical data automatically — the type of device you use, your browser, and session activity. This helps us keep the platform stable on mobile and identify unusual access patterns. We do not sell your personal data to third parties. Where we share data with service partners, such as payment processors who handle Rocket or Upay transfers, those partners are required to handle your data only for the purpose of completing your transaction. This policy applies wherever you access okbjjee, but your eligibility to use the platform depends on local law and the eligible regions we operate in at the time. If your situation or the regulations in your area change, the terms of access may also change. We keep this policy current and will notify you of material changes through your registered account contact.
This policy covers data we collect and process directly through your okbjjee account. Knowing the boundaries helps you understand which rules apply and where to look when something falls outside our direct control.
Everything you do when logged into your account — login activity, game sessions, account settings changes — falls inside this policy. We hold these records and you can request to review them at any time through our support route.
Deposits and withdrawals processed through Rocket or Upay generate transaction records that we retain. These sit inside this policy. However, the payment provider's own data practices are governed by their separate terms, which we cannot alter.
Pages you view, categories you open and games you load are logged at a session level. This data is used for platform stability and to understand how the site performs on mobile devices. It is covered by this policy.
Links to external sites, payment provider portals or any service that opens outside okbjjee are not covered here. Once you leave our platform, their own privacy terms apply. We have no control over how those services handle your data.
You have several practical options when it comes to the data we hold. Reviewing your own records is the most common request we receive. To do this, log into your account and open the account history section — your transaction records, including Rocket and Upay payment entries, are listed there with dates and amounts. If any detail looks wrong, the first step is to contact our support team with the specific record in question. We will check it against our internal logs and correct it where an error is confirmed. You can also ask us to delete data we no longer need for your account — for example, a contact number you no longer use. Some data, such as transaction history, must be retained for a defined period to meet operational requirements, and we will tell you clearly if a deletion request cannot be fulfilled in full. For any question about this policy or the data we hold, reach us through the support routes shown on the contact page.
Log into your account and open the transaction history section to see your Rocket and Upay payment records. If something is missing or unclear, note the date and amount before contacting support.
Contact support with the specific detail you want corrected — name, contact number or registered wallet. We verify against our records and update what we can confirm is an error.
Any question about what data we hold, how long we keep it, or who it is shared with can be sent to our support team. We respond through the same channel you used to contact us.
If you want to close your account or request removal of non-essential data, submit the request through our support contact route. We will confirm what can be processed and what must be retained under our operational policy.
Reach us through any of the published contact routes below if you have a question about your data, want to correct a record or need to raise a privacy concern. We handle policy requests through the same support channels as account queries.
Open the live chat widget from any page on okbjjee while logged into your account. Describe your data question and our team will take it from there. This is the quickest route for account-specific queries.
Send your privacy or data request to our published support email address. Include your registered account contact detail so we can locate your record. Email is the preferred route for written correction or deletion requests.
Log into your account and navigate to the help or contact section for a direct form submission. This route is useful when your query is tied to a specific transaction record or payment entry you can see in your account history.
We take a straightforward approach to the data your account generates. Here is what that means in practice across the areas that matter most to you.
We use cookies to keep your session active and to understand how the site performs on mobile. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how pages load or how your account session behaves during a visit.
Transaction records — including Rocket and Upay entries — are kept on file for as long as your account is active and for a defined period after. This retention is required so we can respond accurately to payment queries and support requests.
Access to your account data is restricted to authorised staff handling your query. If you suspect your account has been accessed without your knowledge, contact support immediately through live chat or email so we can review the session log.
When we make a material change to this policy, we notify you through your registered account contact. You do not need to check this page regularly for minor edits, but we recommend reviewing it when you receive a notification from us.
Below are the questions we receive most often about data, account records and your rights under this policy. If your question is not covered here, reach us through the support routes listed on this page.
We collect the name, contact details and payment method you submit during registration. Once your account is active, we also log transaction records — including Rocket and Upay entries — session activity and device type. All of this is documented in your account file.
Yes. Log into your account and open the transaction history section to see your payment records. For a broader view of account data we hold, contact support by email or live chat and we will confirm what is on file for your account.
We share data only with service partners necessary to operate your account — such as the payment processors who handle Rocket or Upay transfers. Those partners are restricted to using your data solely for completing the transaction. We do not sell personal data.
Contact our support team through live chat or email. Provide the specific detail you believe is wrong — the date of a transaction, a registered contact number, or a name discrepancy. We check our internal records and correct confirmed errors as quickly as we can.
Payment records, including Rocket and Upay transaction history, are retained while your account is active and for a defined period after account closure. This retention lets us respond accurately to payment queries. We will tell you the specific period if you ask.
Yes, the same policy applies regardless of whether you access okbjjee through a mobile browser or desktop. Session and device data collected on mobile is handled in the same way as desktop access. Eligibility to use the platform still depends on local law and eligible regions.