App / Slots
From RTP and volatility to KYC and rollover, this glossary covers the words you encounter across our lobby, account pages and Rocket or Upay deposit flow — written plainly so you can make decisions with full clarity.
Knowing what a term actually means changes how you read a game screen or a deposit page. When you see 'volatility' next to a slot, or 'rollover' attached to a information condition, the definition shapes whether that game or offer fits your current account balance.
Terms cluster around the part of the platform they describe. Knowing which family a word belongs to helps you find the right screen when a definition needs context.
Words like RTP, volatility, payline, multiplier and RNG appear directly on game detail panels inside the slot and live casino sections. Some providers surface this data inside the game itself; others show it in the lobby tile. Check the game's own information panel first.
Over/under, Asian handicap, spread and decimal odds are visible on the sportsbook board — most prominently on cricket markets covering BPL, IPL and international fixtures. These terms control how your stake is calculated against a result, so reading them before placing matters.
Deposit, withdrawal, e-wallet, KYC and transaction record are terms you encounter on the account and cashier pages. When you use Rocket or Upay, the cashier screen labels each field — amount, reference, status — using these terms directly, so the glossary maps to what you see on screen.
Rollover, wagering requirement, minimum odds and qualifying bet are the words attached to any active information. These terms define what must happen with your balance before a conditional credit becomes withdrawable. Read the posted conditions in your account's information area for the exact figures.
These are the foundational words you encounter most often in the game lobby and on slot or live table screens.
RTP stands for Return to Player. It is the percentage of total stakes a game is designed to return over a very large number of rounds.
House edge is the mathematical advantage the game design gives the platform over time, expressed as a percentage of each bet. It is the inverse relationship of RTP carries roughly a 4% house edge across all rounds played.
Volatility describes how a slot distributes its payouts. High volatility means wins are less frequent but potentially larger. Low volatility means smaller wins that come around more often. It does not guarantee any outcome; it describes the statistical shape of the payout pattern over many spins.
A wager or turnover requirement specifies the total amount that must be staked before a conditional credit or gameplay becomes available for withdrawal. If a condition says 10x turnover on a 500 credit, you must stake 5,000 in qualifying games before the funds move freely.
In slot games, jackpot refers to the highest prize-level feature the game design includes — either a fixed top prize or a networked pool that builds across play.
A live dealer game streams a real human dealer running a physical table — roulette, baccarat, blackjack — via video to your device. You place bets through on-screen controls in real time. The result comes from a physical shuffle or spin, not a software random number generator.
These terms come up on the sportsbook board, the cashier screen and the account verification steps — each one worth knowing before you act.
Asian handicap removes the draw outcome by giving one side a virtual head start or deficit. For example, a team starting at -1.
Over/under is a market where you predict whether a measured figure — total runs in a cricket innings, total goals in a match — will finish above or below a set line. Your stake is placed on one side of that line, not on a team to win outright.
Rollover is another word for wagering or turnover requirement. It describes the number of times a conditional amount must be staked across qualifying games before any resulting balance can be requested as a withdrawal. Always check the exact rollover multiplier in the posted information terms.
An e-wallet is a mobile or app-based payment account that holds funds separately from a bank account. On our cashier page, Rocket and Upay are the e-wallet routes configured for Bangladesh. You initiate the transfer from your wallet app using the reference shown in the deposit screen.
KYC stands for Know Your Customer. It refers to the identity and account verification steps a platform requires before processing withdrawals above certain thresholds or when a review is triggered. The documents and steps required are listed in your account's verification section when they become active.
Decimal odds show your total return per unit staked, including your original stake. Odds of 2.50 on a 100-unit bet return 250 units if the bet wins — 150 units of profit plus your 100 back. This format is used across cricket and football markets on the sportsbook board.
Seeing several terms working together on one screen is where the glossary pays off. Consider a session that starts on the slot section: the lobby tile for a PG Soft title shows a volatility label and a link to RTP inside the game panel.
When you open Crash WinBurst or Prize Carnival in the lobby, the volatility label on the game tile or inside its rules panel tells you the payout pattern before you stake. High means infrequent but larger feature rounds; low means more consistent, smaller returns across more rounds.
A cricket market showing 1.85 on a team means a 200-unit stake returns 370 units if that side wins — your 200 back plus 170 profit.
If your account shows a conditional credit with a 10x rollover at minimum 1.80 decimal odds, staking 1,000 on qualifying markets counts toward the 10,000 required. The information area in your account shows the running total so you can track progress against the condition in real time.
Before a withdrawal processes via Upay or Rocket, the cashier checks your KYC status. If verification documents have been submitted and confirmed, the status shows as clear and the withdrawal fields are active. If not, the screen directs you to the verification section in your account settings.
If a term on screen does not match what you find here, or a feature in your account uses language you are not sure about, reach out through the routes published on the site.
The live chat widget is accessible from any page when you are signed in. Use it to ask about a specific term you see in your account, a payment screen label or a information condition you want clarified before acting.
Send a message to the support address listed on the Contact page if your question is about a transaction record, a KYC document status or a term inside a posted information condition. Include your account reference so we can check the relevant record directly.
The Help section of the site carries published articles on account steps, Rocket and Upay deposit flows, and common sportsbook market types. Start there for self-service answers before opening a chat — most term questions are already covered with step-by-step context.
These questions move from definition to action — how the features behind the terms actually work when you use them on the platform.
RTP is shown only when the game studio or provider publishes it. Open the game tile and look for an information icon or rules panel inside the game itself.
Sign in and navigate to the information section of your account. Active conditions display the required rollover total alongside the amount already contributed by qualifying stakes. The counter updates after each eligible round or bet settles, so check it directly in your account rather than estimating manually.
Select Rocket on the cashier deposit screen, enter the amount within the limits shown, and complete the transfer from your Rocket wallet app using the reference number displayed.
KYC verification is typically requested before a withdrawal above a set threshold or when an account review is initiated. The account verification section lists the documents required and the current status.
Odds format settings are available in your account preferences or directly on the sportsbook interface.
Volatility applies specifically to slot-mechanic games like Crash WinBurst where payout distribution is part of the game design.